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News: U2030 Announces Two New Centers of Excellence Plus Availability of All On-Demand Sessions

Updated: Jun 25



June 20, 2024 – Alpharetta, GA - The Utility 2030 Collaborative (U2030) is thrilled to announce the successful go-live of two new Centers of Excellence (CoE) groups:

Emergency Preparedness & Response CoE and Transformative Leadership CoE. This expansion underscores U2030's commitment to addressing critical areas in the utility industry by providing focused knowledge-sharing and innovation platforms.

 

With the recent combination of the Energy Transition + Beyond the Meter Solutions into a single CoE, U2030 now champions four topical centers:

  • Customer Experience (CX)

  • Energy Transition + Beyond the Meter Solutions

  • Emergency Preparedness & Response

  • Transformative Leadership

These Centers of Excellence add tremendous value to U2030 membership for utility leaders and solution providers. Each of the four Centers of Excellence holds bi-monthly meetings featuring guest speakers at the forefront of market developments. These sessions provide invaluable insights and foster collaboration among industry professionals.

 

Submit an Abstract

U2030 is continuously seeking meeting ideas and speakers. For a calendar of upcoming meetings, visit www.utility2030.org, Calendar. To pitch a session idea, please email Mike Smith at msmith@utility2030.org.

 

Available On-Demand

Meeting recaps and recordings are accessible exclusively through the U2030 Collective Brain Platform for members with a login. If you're a member but don't have a login, email Marlene Rosenberry at mrosenberry@utility2030.org. Once in the platform, members can navigate to a CoE folder and click “Resources” for all on-demand abstracts and recordings.


Non-members can email Mike Smith at msmith@utility2030.org requesting a complimentary session recording.

 

EMERGENCY PREPAREDNESS & RESPONSE COES - NEW!


Operational Resilience: Moving from Preparedness to Prevention

Speaker:

  • Everett Stuckless, Manager of Operational Resilience & Incident Management, ENMAX

 

TRANSFORMATIVE LEADERSHIP COES - NEW!


Wired for Diversity: Transforming the Utility Sector through Inclusivity

Speakers:

  • Cherly Stookes, Chief Revenue Officer, E Source

  • Chris Hilborn, Executive, Liberty Utilities

 

CUSTOMER EXPERIENCE (CX) COES


Building Sustainability through Customer Partnerships

Speakers:

  • Ashok “Sonny” Batra, Executive Director, Capital Projects, Savannah Chatham County School District

  • Stacey Lusk, Director of Solution Sales, Georgia Power Company

 

Revisiting the VoC Playbook: Progress on the Vision

Speakers:

  • Valerie Williams, Senior Manager, VoC, Liberty Utilities

  • Funmi Olomodosi, Product Specialist, VoC, Liberty Utilities

 

Lessons Learned on the Path to A Better Utility Customer Experience

Speakers:

  • Kari Hyde, Program Manager, Grid Innovation & DSM, ENMAX

  • Marci Westlake, Customer Service Manager, Truckee Meadows Water Authority

  • Brittnye Roberts, Customer Service Manager, Clarksville Department of Electricity (CDE) Lightband

 

Consumers Energy Shares Proven Process for Bringing Energy Efficiency Innovations to Customers

Speaker:

  • Miles Biel, Ideation & Incubation Manager, Consumers Energy

 

ENERGY TRANSITION + BEYOND THE METER COES


Driving Change through Electrification & EVs

Speakers:

  • Glenn Halliday, Electric Transportation Manager, Georgia Power Company

  • Jennah Denney, EV Strategy & Solutions Manager, NRECA

 

The Energy Transition is Here: What Do I Do Now?

Speakers:

  • Phil McKay, Director, Electricity Transition Hub

  • Emily Banks, Technical Writer, Electricity Transition Hub

 

What Other Factors Should We Consider During the Energy Transition?

Speaker: 

  • Andy Zetlan, President, Zetlan Consulting Services

 

Profitable Partnerships in a Decentralized Utility Landscape

Speaker: 

  • Robin Lanier, New Ventures Director, Southern Company

 

The Energy Transition: Ensuring No Customer is Left Behind

Speakers:

  • Theresa Barry, Customer Solutions Specialist, Oracle

  • Erik Krause, Customer Experience Delivery, Sacramento Municipal Utility District (SMUD)

  • Jeff Smith, Georgia Power Company

 

What Does BTM Mean to a Utility Customer?

Speaker:

  • Mark Kluck, Sr. Strategic Partner Products Executive, FirstEnergy

 

Reading the Tea Leaves: The Energy Transition Meets the Regulator

Speaker:

  • Jerry Cavalieri, Managing Director, Regulatory Reporting, Utegration

 

Realizing the Opportunity and Promise of the Grid Edge

Speaker:

  • Peter Kelly-Detwiler, Co-Founder, NorthBridge Energy Partners, LLC

 

Utility Investment in Grid Modernization

Speaker:

  • Fahimeh Kazempour, Grid Modernization Head, Wood Mackenzie

 

CoE Contact

Mike Smith

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