Focus Group: Doing the Basics – Ensuring Reliability in the New Energy Age
The utility industry is changing rapidly. Smart meters, the electrification of transportation, renewables, distributed energy resources, chatbots, robotic process automation, artificial intelligence, and machine learning are just a few of today’s focus areas. The excitement around these topics is understandable. But do the recent widespread outages in California and Texas suggest a need to go back to the basics of delivering safe, reliable, affordable, and accessible service? Or were they just blips on the radar?
- Discuss with other utilities how you plan to ensure service reliability into the future, and the biggest obstacles you face.
- Find out from industry experts about escalating cybersecurity threats and how to keep your services and your customers safe.
- Hear from regulators about the importance they place on affordability and accessibility for lower-income and disadvantaged customers.
- Learn from technology companies how to get the most from your existing infrastructure, before embarking on costly replacement strategies.
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