U2030 INFLIGHT 2025 - Seattle, WA

Today’s utility and telecom leaders face a high-stakes balancing act: rising costs, increasing customer expectations, and the urgent need to modernize, all while maintaining affordable and accessible services. Let’s take a day away from the office to get our ducks in a row. Together, we’ll explore how to reduce your cost-to-serve, boost affordability, and better serve your customers. U2030 IN-FLIGHT 2025 is a six-city “flight path” event series designed for utility professionals focused on billing and payment innovations, affordability, and customer experience.

Through a highly interactive Learning Experience Design (LXD) workshop, you’ll dive into practical strategies for:

• Lowering your cost-to-serve

• Tackling affordability challenges